Please read these terms and conditions carefully before using MasterKeyLottery
Welcome to MasterKeyLottery. These Terms of Service ("Terms") govern your use of the MasterKeyLottery website, mobile applications, and services (collectively, the "Services") operated by MASTER GAMING ENTERPRISES PTY LTD (ACN: 624981725) ("we," "us," or "our").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services. These Terms constitute a legally binding agreement between you and MasterKeyLottery.
We reserve the right to modify these Terms at any time. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.
To use our Services, you must meet the following eligibility requirements:
MasterKeyLottery is strictly for entertainment purposes for adults aged 18 and over. By using our Services, you confirm that you meet all eligibility requirements. We reserve the right to verify your age and identity at any time.
The following persons are prohibited from participating in games or holding an account with MasterKeyLottery:
3.1 Account Registration
To access certain features of our Services, you must register for an account. When you register, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 One Account Policy
Each user is permitted to have only one account. Creating or using multiple accounts may result in termination of all accounts and forfeiture of any prizes or funds associated with those accounts.
3.3 Account Verification
You may be required to provide additional information to verify your identity, age, and place of residence in accordance with Australian anti-money laundering and counter-terrorism financing laws. This may include providing government-issued identification documents, proof of address, and other documentation as required by applicable laws and regulations.
3.4 Account Security
You are responsible for maintaining the security of your account and password. MasterKeyLottery cannot and will not be liable for any loss or damage resulting from your failure to comply with this security obligation. You should immediately notify us of any unauthorized use of your account or any other breach of security.
3.5 Account Limitations
We reserve the right to limit, suspend, or terminate your account if we suspect any fraudulent activity, violation of these Terms, or any illegal or improper use of the Services.
4.1 General Game Rules
Each lottery game offered by MasterKeyLottery has its own specific rules, odds, and prize structures. You agree to familiarize yourself with and abide by the specific rules for each game in which you participate.
4.2 Ticket Purchases
All ticket purchases are final and non-refundable. Once a ticket has been purchased, it cannot be canceled, exchanged, or refunded. It is your responsibility to verify the accuracy of your ticket details before confirming your purchase.
4.3 Drawing Results
All drawing results are final. MasterKeyLottery uses certified and audited random number generation technology to ensure fair and random results in compliance with Australian gambling regulations. In the event of a technical malfunction or error that affects the integrity of a draw, MasterKeyLottery reserves the right to void the affected draw and conduct a new draw.
MasterKeyLottery makes every effort to ensure the accuracy of all game information. However, in the event of a discrepancy between information displayed on our platform and the official draw results, the official results shall prevail.
4.4 Prize Claims
Winners are responsible for claiming their prizes within the designated time frame specified for each game. Unclaimed prizes will be forfeited in accordance with applicable lottery regulations in Australia. For certain high-value prizes, winners may be required to claim their prize in person and provide additional verification documents.
4.5 Game Modifications
MasterKeyLottery reserves the right to modify, suspend, or discontinue any game at any time without prior notice. This includes changing game rules, prize structures, odds, and ticket prices. Any changes will be communicated through our website or mobile application.
5.1 Deposits
You may fund your account using the payment methods available on our platform, including credit/debit cards, PayID, BPAY, and bank transfers. You represent and warrant that you are legally authorized to use any payment method you provide. Minimum and maximum deposit limits may apply and are subject to change.
5.2 Withdrawals
You may withdraw available funds from your account subject to our withdrawal policies. Withdrawals may only be processed to the original payment method used for deposits, unless otherwise approved by our payment security team. Processing times for withdrawals vary depending on the payment method, but typically take 1-3 business days for Australian bank accounts.
5.3 Verification for Withdrawals
Before processing withdrawals, we may require you to complete identity verification procedures to comply with Australian anti-money laundering regulations and to prevent fraud. Failure to complete verification may result in delayed or rejected withdrawals.
5.4 Fees
MasterKeyLottery does not charge fees for deposits or withdrawals. However, your payment provider may impose fees for transactions, and you are responsible for any such fees. For certain high-value withdrawals, bank transfer fees may apply and will be deducted from the withdrawal amount.
5.5 Taxation
In Australia, lottery winnings are generally not subject to income tax. However, any interest earned on prize money may be taxable. You are responsible for reporting and paying any applicable taxes in accordance with Australian tax laws. MasterKeyLottery is not liable for any tax obligations you may incur as a result of using our Services.
We recommend consulting with a tax professional regarding your specific situation. MasterKeyLottery does not provide tax advice.
6.1 Promotional Offers
MasterKeyLottery may offer bonuses, promotions, and special offers from time to time. All promotions are subject to specific terms and conditions, which will be communicated at the time of the offer. MasterKeyLottery reserves the right to modify or cancel any promotion at any time.
6.2 Bonus Funds
Bonus funds provided as part of promotional offers may be subject to wagering requirements before they can be withdrawn. Unless otherwise specified, bonus funds cannot be withdrawn directly and must be used to purchase lottery tickets.
6.3 Abuse of Promotions
MasterKeyLottery reserves the right to revoke bonuses and any winnings derived from such bonuses if we determine, in our sole discretion, that a user has abused or attempted to abuse a promotion or has engaged in fraudulent activity.
6.4 Responsible Gambling
As part of our commitment to responsible gambling, we may limit or restrict access to promotions and bonuses for certain users based on their gambling patterns and behavior. This is in accordance with our obligations under Australian responsible gambling regulations.
When using our Services, you agree not to engage in any of the following prohibited activities:
MasterKeyLottery has zero tolerance for fraudulent or illegal activities. Any violation of these prohibitions may result in immediate termination of your account, forfeiture of funds, and legal action in accordance with Australian law.
8.1 Service Availability
MasterKeyLottery strives to provide uninterrupted access to our Services, but we do not guarantee that the Services will be available at all times. We are not liable for any losses or damages resulting from service interruptions, delays, or failures.
8.2 Third-Party Services
The Services may integrate with or contain links to third-party websites or services. MasterKeyLottery is not responsible for the content or practices of any third-party websites or services.
8.3 Disclaimer of Warranties
The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by Australian Consumer Law, MasterKeyLottery expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8.4 Limitation of Liability
To the maximum extent permitted by law, in no event shall MasterKeyLottery, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Services.
Nothing in these Terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law which cannot lawfully be excluded or limited.
8.5 Indemnification
You agree to indemnify, defend, and hold harmless MasterKeyLottery, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your violation of these Terms.
9.1 Termination by You
You may terminate your account at any time by contacting our customer support at [email protected] or by calling 1800 858 858. Upon termination, you will be able to withdraw any available funds in your account subject to our withdrawal policies and applicable laws.
9.2 Termination by MasterKeyLottery
MasterKeyLottery reserves the right to suspend or terminate your account and access to the Services at any time for any reason, including but not limited to violation of these Terms, suspected fraud, or other illegal activities.
9.3 Effects of Termination
Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
MasterKeyLottery reserves the right to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on our website or through the Services. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
It is your responsibility to review these Terms periodically for changes. If you do not agree to any of the changes to our Terms, you must stop using the Services.
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions.
11.2 Dispute Resolution
Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the rules of the Australian Centre for International Commercial Arbitration. The seat of arbitration shall be Melbourne, Victoria. The language of the arbitration shall be English.
11.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.